Legal Document

299vet's Terms & Conditions

This page contains all the rules and terms governing use of the 299vet platform. Please read the full document carefully before creating an account.

Last Updated: January 2026

Important notice: By registering or using the 299vet platform, you are deemed to have fully accepted these terms and conditions. This platform is not available to anyone under the age of 18.

1. General Terms & Conditions

General Terms & Conditions

299vet is an online betting and gaming platform operated for users in Bangladesh. These terms and conditions ("Terms") constitute a legal agreement between 299vet and its members.

By using the 299vet website or mobile application, you acknowledge that you have read, understood, and fully agreed to these terms and conditions.

Please Note: These terms and conditions may be updated at any time. Continued use of the platform after any changes will be considered acceptance of the revised terms.

The 299vet terms and conditions apply in the following situations:

  • Accessing or browsing the website or app
  • Registering a new account
  • Participating in any form of betting or gaming activity
  • Making a deposit or withdrawal
  • Accepting a bonus or promotional offer

2. Account Registration & Eligibility

Account Registration & Eligibility

To open an account with 299vet, the following eligibility criteria must be met:

  • You must be 18 years of age or older
  • You must register using your true and complete personal information
  • Each individual may only open one account
  • You must have a valid mobile number registered in your own name

At the time of registration, you must provide your correct name, date of birth, mobile number, and email address. 299vet reserves the right to close any account at any time if false information is provided.

Multiple Accounts Prohibited: If any individual opens more than one account, all accounts will be closed and all balances may be forfeited. The 299vet system is capable of automatically detecting multiple accounts.

For account verification, 299vet may request your identity documents (NID, passport, or driving licence) at any time. Withdrawals may be placed on hold until verification is complete.

You are solely responsible for keeping your account password and login credentials completely confidential. Sharing or selling your account to anyone else is strictly prohibited.

3. Deposit & Withdrawal Policy

Deposit & Withdrawal Policy

Deposits and withdrawals on 299vet can be made via bKash, Nagad, Rocket, and bank transfer. All transactions are processed in Bangladeshi Taka (BDT).

Deposit Rules:

  • Minimum deposit amount: ৳200
  • Maximum single deposit: ৳5,00,000
  • Deposits are typically credited to your account within 1–5 minutes
  • Deposits must be made from a mobile banking or bank account registered in your own name
  • Third-party deposits are strictly prohibited

Withdrawal rules:

  • Minimum withdrawal amount: ৳500
  • Withdrawals are typically processed within 1–24 hours
  • Withdrawals may be blocked if your account is not verified
  • Withdrawals are not permitted until bonus wagering requirements have been met
  • 299vet reserves the right to suspend withdrawals if fraud is suspected
Transaction Security: All financial transactions on 299vet are secured with SSL encryption. We will never ask for your PIN or password by phone or email.

4. Bonus & Promotion Policy

Bonus & Promotion Policy

299vet offers a variety of bonuses and promotional offers for both new and existing members. Each bonus has its own terms and rollover requirements.

  • Welcome Bonus: New members will receive a set bonus on their first deposit. To withdraw this bonus, the specified rollover requirements must be met.
  • Reload Bonus: Regular members may receive a reload bonus each week, awarded based on their weekly deposit amount.
  • Cashback Offer: Under certain conditions, a portion of losing bets may be returned as cashback.
  • Referral Bonus: Refer a friend and both of you will receive a bonus.

Important Bonus Terms & Conditions:

  • Each bonus may only be used once and cannot be claimed multiple times
  • Bets placed with bonus funds and bets placed with real funds are tracked separately
  • Accounts found attempting to fraudulently claim bonuses will be closed
  • 299vet reserves the right to modify or cancel any bonus offer at any time

5. Betting Rules

Betting Rules & Regulations

All members must strictly follow the rules below when placing bets on 299vet. These rules apply equally to every member.

  • Bet Confirmation: Once a bet is confirmed, it cannot be changed or cancelled, except where the live betting cash-out feature is available.
  • Odds Changes: Bets will be confirmed at the odds displayed at the time of placement. Any subsequent odds changes will not apply.
  • Match Cancellation: If a match or event is cancelled, stakes placed on that bet will be refunded.
  • Match Fixing: If any match fixing or unethical conduct is involved, 299vet reserves the right to void the bet and close the account.
  • System Error: If incorrect odds are displayed due to a technical error, 299vet reserves the right to void the affected bet.

Special rules apply to Live Betting. Odds change rapidly during live matches. 299vet ensures that all live odds are updated in real time with no artificial delays.

Maximum Win Limit: Each betting market has a set maximum payout limit. These limits vary by sport and market. Contact the Help Centre for more details.

6. Responsible Gaming

Responsible Gaming

299vet places responsible gaming at the top of its priorities. We believe betting is a form of entertainment and should not be treated as a source of income.

We have the following protections in place for our members:

  • Deposit Limit: You can set daily, weekly, or monthly deposit limits
  • Self-Exclusion: You can temporarily exclude yourself from the platform for a set period of time
  • Reality Check: You will receive notifications about how long you have been playing
  • Account cooling-off: You may temporarily suspend your account for 24 to 72 hours

If you feel gaming is becoming an addiction, please contact our support team immediately or visit our Responsible Gaming View the page.

7. Privacy & Data Protection

Privacy & Data Protection

299vet takes the privacy of your personal information very seriously. We only collect data that is necessary to operate the platform and deliver our services.

  • Your personal information will never be sold to third parties
  • No information will be shared with any government authority without a legal obligation to do so
  • All data is stored on encrypted servers
  • You may request to view or delete your data at any time

For more details, visit our Privacy Policy Read the page.

8. Account Closure & Suspension

Account Termination & Suspension

299vet reserves the right to temporarily suspend or permanently close your account under any of the following circumstances:

  • Registering with false or incomplete information
  • Operating multiple accounts
  • Attempting to abuse bonuses or engage in fraudulent activity
  • Suspected money laundering or any illegal activity
  • Attempting to exploit any technical vulnerability of the platform
  • Threatening or harassing other members or 299vet staff
Account closure at your request: You may close your account at any time. Any remaining balance must be withdrawn before closure. Please contact the support team.

9. Dispute Resolution

Dispute Resolution

For any dispute or complaint, please contact our customer support team first. We aim to respond within 48 hours.

  • Dispute deadline: within 30 days of the incident
  • Complaints must be submitted with supporting evidence (screenshots, transaction IDs, etc.)
  • 299vet's decisions shall be considered final
  • Contact email: support@299vet.net

10. Policy on Changes to Terms & Conditions

Changes to Terms

299vet reserves the right to partially or fully amend these terms and conditions at any time. When changes are made:

  • Members will be notified by email or in-app notification before any significant changes take effect
  • Updated terms and conditions take effect immediately upon publication on the website
  • Continued use of the platform after any changes are made will be considered acceptance of the updated terms

We recommend checking this page regularly to stay up to date with the latest terms and conditions.

Why trust 299vet?

Our terms and conditions are transparent and fair – and that's what has made 299vet a platform trusted by millions of members across Bangladesh

Full Transparency

All 299vet rules and terms are written clearly in Bangla. There are no hidden charges or ambiguous conditions.

Secure Transactions

Every deposit and withdrawal is secured with bank-grade SSL encryption. Your funds are safe.

Fair Betting

Third-party auditors verify that every betting outcome is completely fair and unbiased.

24/7 Support

For any issues, our customer support team is available 24/7, seven days a week.

Responsible Gaming

To protect our members, limit setting, self-exclusion, and cooling-off period options are available.

Fast Withdrawals

Withdrawals from verified accounts are typically processed within 1–24 hours, with no additional charges.

Got the rules? Get started now 299vetat

Once you've read the terms, register and claim your welcome bonus to start betting.

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